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Support : Technical Support Contacts

Email
Technical Support : support@North-Ridge.com
Mailing Address
North Ridge Software, Inc.
1329 North State Street #203
Bellingham, WA 98225-4754 U.S.A.
Voice
(360) 676-5999 (Monday-Friday, 8am to 5pm, normal business days).
Off Hour Emergencies
Call (360) 676-5999 and listen to the greeting. For emergcency service, you'll be provided with the cellular phone number of the technician on call 24 hours a day, 7 days a week.
FTP
If you have a file, listing, dump, etc. that you would like Technical Support to look at, you can FTP it to ftp.North-Ridge.com (you'll need an appropriate Userid and Password to use with the FTP Server) and then send along mail to support@North-Ridge.com to indicate what issue is associated with the file you have forwarded. If it is associated with a NRS APAR number, please use the APAR number as the filename.

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