Contact Support

Email

Technical Support : support@North-Ridge.com

Mailing Address

North Ridge Software, Inc.
1305 11th Street
Suite 302
Bellingham, Washington 98225 U.S.A.

Voice

360/676-5999 (Monday-Friday, 8am to 5pm, normal business days).

Fax

360/733-5970

Off Hour Emergencies

Call 360/676-5999 and listen to the greeting. For emergcency service, you'll be provided with the cellular phone number of the technician on call 24 hours a day, 7 days a week.

FTP

If you have a file, listing, dump, etc. that you would like Technical Support to look at, you can FTP it to ftp.North-Ridge.com (you'll need an appropriate Userid and Password to use with the FTP Server) and then send along mail to support@North-Ridge.com to indicate what issue is associated with the file you have forwarded. If it is associated with a NRS APAR number, please use the APAR number as the filename.